Type of contract for this position: Permanent contract
The position
Job description
We are looking for an Operational Product Manager to join a team of five members who drive evolutions of our internal tools and processes for operational teams
Your missions
Elaborate long-term strategic plans on operational process.
Help operating business to solve issues related to the performance of operation.
Collaborate with System Analyst to ensure alignment.
Be aware of Product strategy defined by SWE department and ensure that the operating team are able to absorb their related operational impact.
Gather information by observing workflows, read company reports and conducting employee interviews (deep-dive), and performing operation in pair.
Measure product usage, feature adoptions and resource allocated to operation.
Determine appropriate methods to analyze operations, relevant information and data.
Being responsible of coordination with potential external partner to evaluate their products.
You will physically share your time between Operational department and Software engineering department.
Preferred experience
You have strong analytical skills and knowledge in operations.
You are recognized for your communication skills: you will need to communicate effectively your vision both internally and externally and you will interact with banking professional, engineers and analysts on a daily basis.
Fluent in French and English (spoken and written).